Accounts at Perseverance Works are handled by Sue Kowszun our finance manager.
Her contact details are as follows:
Mobile: 07876 356523
Perseverance Works Freeholders Ltd
Please note for prompt supplier payment Perseverance Works will accept electronic invoices, these should include your sort code and account number and should be sent to Sue Kowszun at the above email address.
Sue works for us part time and is off site, so if you have any queries please either e-mail her or leave her a voicemail message and she will get back to you. You can normally contact her on a Thursday, but please check the calendar for any holidays booked!
Our principles of data protection
Our approach to data protection is built around four key principles which are at the heart of everything we do relating to corporate and personal data.
- Transparency:we take a human approach to how we process data by being open, honest and transparent.
- Enablement:we use your data purely to meet contractual obligations, comply with government accounting and taxation requirements and to ensure compliance.
- Security:we look to adopt industry leading approaches to securing all data entrusted to us.
- Stewardship:we accept the responsibility that comes with processing corporate and personal data.
How we collect your data
Information you provide to us directly:when you visit us or send us electronic data and files.
Information we collect automatically: we only collect information when you have authorised us to do so.
Where we collect corporate/ personal data, we’ll only process it:
- to perform a contract with you, or
- where we have legitimate interests to process the data and they’re not overridden by your rights, or
- in accordance with a legal obligation, or
- where we have your consent.
If we don’t collect your data, we may be unable to provide you with the services you require or make payments to you.
How we use your data
First and foremost, we use your data to provide you with any services you’ve requested, and to manage our relationship with you. We also use your data for other purposes, which may include the following:
- To communicate with you.This may include:
- providing you with information you’ve requested from us or information we are required to send to you
- operational communications, like changes to our services, security updates, or assistance
- To support you: This may include assisting with the resolution of issues relating to our services, usually by email.
How we can share your data
There will be times when we need to share your data with third parties. We will only disclose your data to:
- regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure
- an actual or potential buyer (and its agents and advisers) of our business in connection with an actual or proposed purchase, merger or acquisition of any part of our business. Such sharing of data will only be done once a suitable confidentiality agreement has been signed
- other people where we have your consent.
Security is a priority when it comes to your data. We’re committed to protecting your data and have appropriate technical and organisational measures in place to make sure that happens.
The length of time we keep your data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
We’ll retain your data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.
It’s your data and you have certain rights relating to it. You also have rights to:
- know what data we hold about you, and to make sure it’s correct and up to date
- request a copy of your data, ask us to restrict processing your data or delete it
- object to our continued processing of your data.
You can exercise these rights at any time by sending an email to firstname.lastname@example.org.
If you’re not happy with how we are processing your data, please let us know by sending an email email@example.com.
We will review and investigate your complaint and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.
How to contact us
We’re always keen to hear from you. If you’re curious about what data we hold about you, please get in touch. We prefer to communicate with you by email – this maximises efficiency. Our email is firstname.lastname@example.org.